Payment and Cancellation Policies

All payments are due before the class begins. Payment plans are available upon request. Once a payment plan has been agreed upon, the first installment is due at the beginning of the agreed upon length of classes and on the first of the month of service thereafter.

To cancel your lesson, simply send me an email/message and wait for my email/message to confirm the cancellation. However, please note that I must receive it 24 hours before the scheduled start of the lesson. Please further note that if you follow this recommendation, then the cancelled lesson will be rescheduled at our convenience with no problem.

However, if you do not turn up for the lesson or formally cancel the lesson a few hours before the scheduled start you will lose that lesson. I realize unforeseen circumstances can arise in which case, I am happy to discuss them with you and arrange a cancellation and rescheduling of our class.

Please be on time for your online lessons. I will wait a maximum of 5 minutes for you to come to your class. If you haven’t arrived in that 5 minutes, I will stop waiting. As a result, you will then lose this lesson.